Community Center Services

The Center provides numerous services to the public and other non-profit community organizations. Services include: meeting space, voice mail, copier service and mail service. The following procedures and policies have been established to better serve, foster and support community organizations.

Although there are fees associated with services, newly formed organizations may apply for temporary fee exemptions. For-profit groups may also utilize Center services. Groups and organizations interested in using Center services must complete a community group information form.

Community Center Location:
Resource Center Dallas
2701 Reagan Street, Dallas TX 75219
Phone: 214-528-0144
Email This e-mail address is being protected from spambots. You need JavaScript enabled to view it for information related to any of the services listed below.

 

Meeting Space

Hours: Rooms may be reserved during the Center’s regular hours of operation. Established groups wishing to use facilities after regular business hours may do so with a Center staff or board member present or with a security deposit. These groups must have a representative meet with Center staff for instructions regarding the facilities and security. Security deposits will be forfeited should the group violate Center policies.

Reservations: A total of twelve (12) reservations may be made at one time. For groups with ongoing reservations, the group’s representative is responsible for making the continuing reservations, and can only be made once 70% of the original reservations have been utilized. Reservations are for a four (4) hour maximum. Additional hours/time may be reserved with approval from Center management for an additional fee and on a limited basis.

Rooms: Groups may utilize only the room(s) they have reserved. This does not apply to public areas (i.e., coffee room, restrooms). The Center asks that all groups be respectful of others that use these areas as well. All users should leave rooms clean and organized.

Payment: Payments are accepted in cash or check (payable to: Resource Center Dallas). All fees must be paid by the end of meeting time at the Center, unless prior arrangements have been made. Failure to make payment on time may result in forfeiture of later bookings or additional fees.

Cancellations: Cancellations must be made at least 24-hours in advance to avoid room fees. Groups may make cancellations via e-mail or phone, including voice mail. Excessive cancellations will be considered unacceptable. In the event of inclement weather, the Center may cancel meetings if the Center closes. In this event, a group representative will be notified.

Clean up: Groups are responsible for cleaning the space after a meeting. All trash should be placed in the trash receptacles. Additional trash bags are available if needed. In addition, groups are responsible for returning the room(s) to their original setup. Failure to do so may result in additional charges.

Parking: Parking is available in the main lot in front of the Center, in the gated lot behind the main building and along Reagan and Brown streets. Pay close attention to city signs indicating no-parking areas.

Smoking: The Center is a smoke free facility. Smoking is permitted outside of Center buildings in designated areas only.

Intercoms/Phones: The phones located in meeting rooms are for intercom use, conference calls and incoming calls. If your group is expecting an incoming call, please advise the reception desk personnel. You may lower the volume of the intercom as long as the volume is returned to its original setting after your meeting. A conference style phone is available with advance notice and for an additional fee.

Security: Security is available for an additional fee and requires a two week advance notification. A three hour minimum is required for this service.

Publicity: Groups who advertise meetings held at the Center are asked to use the correct name of the Center – Resource Center Dallas, 2701 Reagan Street, Dallas, Texas, 75219.

Equipment: Groups renting space at the Center may request to use available equipment at no charge. Available equipment includes: overhead projector, easel, dry erase board and/or TV-VCR. These requests should be made at the time of reservation booking.

Supplies: Groups are encouraged to bring their own supplies.

Meeting Room Details: The Center offers three room sizes for meetings. Please refer to the current room rental rate sheet here.

The Center may be reserved for meetings, banquets and conferences. However, payments for banquets and conferences must be paid in advance with NO exception. In the event a banquet or conference is cancelled, Center staff must be notified at least one (1) calendar week prior to the date of the event. This will ensure that you will receive a full refund and avoid incurring any additional charges.

In order to request and use the kitchen, a group representative must meet with the kitchen or facilities staff prior to the date of the event for an orientation. Kitchen staff must approve use of the kitchen.

Room Configuration: Under most circumstances the Center’s staff can set up your room prior to your meeting. There are some standard configurations from which to choose: board meeting, lecture or group. Each may be altered, and different configurations can be created.

Should a group choose to set their own room configuration, the room must be returned to its standard configuration at the end of the meeting.

Voice Mail

The Center offers voice mail services to nonprofit community organizations. Groups may choose between a single voice mailbox and a multi-option voice mailbox center. Three options are available including two with a dedicated phone number to your voice mail account. The multi-option voice mailbox center includes a main greeting, two information options and one voice mailbox.

The voice mail service connects to the Center’s voice mail system and provides a secure alternative to more expensive services provided by other companies.

• Single voice mailbox: $20 per year.
• Single voice mailbox with designated phone number: $50 per year.
• Multi-option voice mailbox center with designated phone number: $75 per year.

Mail Service

Nonprofit community organizations may utilize the Center’s mail service to receive incoming USPS mail.

• Group mail file is $20 per year.

E-Mail Service

Nonprofit community organizations may purchase an e-mail address through the Center. The Center will create the address and act as the administrator of the account. Email can be accessed from any computer equipped with internet access using Outlook Web Access, and from many smart devices and phones. Example: “groupname”@rcdallas.org.

• Group e-mail account is $20 per year.